As a true UPS refurbisher, we also repair units. While some aren’t worth repairing because the cost of parts and troubleshooting labor can exceed the cost of a new one, the APC Smart Online units usually are worth it.
When people get a Red X on the display, APC tells them its an inverter fault, its not repairable, and offers $20 off a full retail priced new unit.
However if you call GreenLightUPS, we can tell you the likely problem and whether its worth repairing. The SURT unit is very well built and has a mean failure of 100,000 hours (11 years), so don’t throw them away so soon.
Learn more at our Dedicated Red Light of Death Page