54 – APC Smart UPS Online RT Repairs 2018-04-28T15:00:31+00:00

GreenLightUPS is one of the only firms that can affordably repair the Red X faults on Smart Online RT Units

Get a Free Repair Quote for your APC Smart UPS Online UPS.  Download our Repair Form or Contact Us Directly

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Some of the Error Codes and Repairs Available

2 + 3 Fault :  A common fault with the Battery Rectifier side because of old batteries or improperly configured XR packs. Solution:  Always Worth RepairingThe usual fix is a thyristor or relay on the rectifier part of the UPS system.  

2 + 4 Fault :  This is the Ghost Fault.  Rarely do we see the ups figure the problem out and light ups this code, often its intermittent.  It a general battery charger fault. Solution:  Always Worth Repairing Its alot of work, because so many different parts can be bad.   Having our test points helps alot.

3 Fault :  This is the PFC Death Light.  This problem is catch all failure with the 400volt power system.   The only good part of this failure is that with good test points you can find whether its on the negative or positive side.  Solution:  Sometimes Worth RepairingIts alot of work and often we fix something only to blow another something out.

5 Fault :  This is the Inverter Death Light.  This problem is catch all failure with the inverter power system.   Usually its just a few parts that go bad. But we have seen this error because the entire unit is smoked.    Solution:  Sometimes Worth RepairingIf the unit just stopped, its worth repairing, but if it shot out fire and smoke and gives you this error… probably hopeless.

(No Light Fault) :  If you dont hear anything, see anything, and you are sure your batteries are good.. this no light fault means you have a Bypass board fault. Solution:  Always Worth Repairing Its usually just board swap, but sometimes the bypass burned out for a reason.  Then the real error occurs.

 

 

 

RepairNOW – Rapid Repair of Smart Online RT Units

RepairNOW! Quick Ship Trade Around Service is an innovative way of repairing common UPS systems.   Instead of spending time shipping units back and forth and waiting for repairs, we streamlined it.

  1. We Prepare the core UPS you need repaired without accessories
  2. We ship this refurbished unit with a full warranty by truck or air (additional cost)
  3. You use your existing accessories (bezels, netcards, mounts, cords, etc) and redeploy your unit
  4. Using the same shipping box, return your bad UPS unit using the prepaid label
  5. Ship it back within 14 days
  6. We receive it and repair it for the next client

Repair Now Includes:

  • A functional core SURT8000XLT rack or tower mount
  • Core unit does NOT have bezels, ears, wiring box, XR packs, or netcard (re-use your parts)
  • New Battery Packs
  • Standard shipping to your facility in special box
  • Prepaid Return shipping label re-using box
  • All repair charges and fees.

Systems include 15 month warranty.

Full Fault Table of APC Smart Online Inverter Faults

Fault Code is the light sequence of the 5 lights on the right, starting at the top.

Fault Type Fault Sequence Hex Fault Name APC Fault Name Repairable

1

10000 07 Overtemperature Fault Never Seen, maybe not deadly

1-2

11000 01 Brain Fault Logic Power Supply Fault Yes – brain transplant

1-5

10001 0D Relay Weld Fault Yes – but what caused the fault?

2

01000 06 A/D Fault DC Bus Overvoltage Fault Ugg – lots of problems

2-3

01100 11 TwoThree Battery Capacitor Soft Start Fault Yes – very common

2-4

01010 12 Ghost Fault Battery Charger Fault Yes – very common

2-5

01001 0F Surge Me Fault Bypass Relay Fault Yes – very easy

3

00100 0A PFC Death PFC Fault, Master Ugg – often not worth it

3-4

00110 10 Fan Fault/Fan Driver Fault Yes – easy but rare

3-5

00101 0E Output Relay Fault Ugg – lots of problems

4

00010 0C Site Wiring Backfeed Relay Weld Yes – but your electrician cause this?

4-5

00011 09 400V fault High Output Voltage Yes – get new capacitors too

5

00001 06, 0B Inverter Death Inverter Fault, Master Ugg – often not worth it

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This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.