The new innovative tool to maintain, troubleshoot, and analyze your Symmetra LX UPS.
The Symmetra LX is so reliable because of the communication between all of the modules. Until now that communication was hidden. But with the Syntinel you can learn the true state of your LX.
The Syntinel is a small box that mounts inside your Symmetra unit. It connects directly to the intelligence modules to listen the LX's chatter. This data is then sent via Bluetooth to our Syntinel App for you to use.
The quick and simple way of testing Symmetra PX batteries.
Simply plug in the Sybester into your SYBTU1-PLP battery tray and instantly get voltage and battery data. Then activate the load tester and record the performance of the tray under load. Using the companion Bluetooth application, this critical data can be stored for later comparison and evaluation.
Use the Sybester to learn the true health of your Symmetra SYBTU1 or SYBTU2 battery trays. This tool can save money for end-users and empower service professionals.
Syntelligence is the term we use to describe the chip communication inside SYBT5s.
Only genuine APC SYBT5 batteries and those with the Syntelligence mark offer true protection and power as designed. Simply replacing the internal batteries in a SYBT5 wont reset or restore the critical information needed for the Symmetra to properly charge your batteries. We have seen catastrophic results when people try to bypass this critical component.
The good news is we can re-program your old chips with new Syntelligence to get you the extended life, safety and performance just like a genuine SYBT5 battery.
Take control of your Symmetra with our tools
The runtime displayed on the screen is based on the number of the batteries, your load AND LESS the Calibration factor stored in each SYBT5’s chip. As the batteries age and discharge the runtime adjusts to estimate your true runtime. Without accurate Syntelligence, you could be getting a false sense of security of your runtime. Get your Syntienl to learn the truth!
Only with the Syntinel
For those with APC Service for the Symmetra PX for the will be surprised to learn that inside their voluminous service report, there is NO battery testing included. This is because APC has NO FEASIBLE test to the SYBTU1 trays. The Sybester is the only tool that can quickly Load test SYBTU1s. Too often we see people replace all their SYBTU1 with little more than hunch. Save your money and learn the truth.
Only with the Sybester
We received an emergency service call on a Symmetra LX whose batteries were so hot that it caused the UPS to shutdown and crash their equipment. We arrived to find one SYBT5 in thermal runaway. The batteries were just 2 years old from a leading battery firm. Their SYBT5s did not have any Syntelligence, just a blank chip. Without the ability to communicate to the UPS, the battery kept overheating
Be Syntelligent
The Syntinel is the only tool that can datalog each SYBT5 for performance. Use the feature to watch batteries discharge during a self test. Use the feature to watch battery charging during normal online condition. Weak and dying SYBT5s can quickly be replaced.
The Syntinel comes with a 1-year Troubleshooting hotline service with our Symmetra LX experts. If you have any problems with the unit, the Syntinel’s Datalogging, Fault Codes, Diagnostic Data, and Visual Interfaces can help us pin-point your problem and restore your UPS faster.
Preventive Maintenance is key to keep the Symmetra LX running. Unlike the stodgy web card or LX display, the Syntinel gives you key data to note including: Battery Age, # of Discharges, Power Module load balancing, Charging Power, and Battery Health.
Manuals, Videos, Sales Sheets and Software
The Sybester is the only tool that plugs into each PLP and gives you the true health of the battery. The Sybester sends a brief 300w load to the PLP and then calculates the voltage drop. This voltage drop can be used to assess the health of each PLP over time.
The Sybester's test results are saved on the companion phone app. This App records the temperature, resistor class, voltage and post test voltage. Export these values into a pre-defined worksheet and you can get graphs, and summary reports.
Replacing the internal batteries in a PLP tray can save you alot of money. Once complete, you can use the Sybester to check the resistor class, temperature, and baseline voltage to confirm compatibility. This is especially true of PLP2 which require a large ups to test with..
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