GreenlightUPS supplies uninterruptible power supply (UPS) systems, UPS batteries, and critical-power service to facilities that cannot go down. The company was founded in 1981, is headquartered in Deerfield Beach, Florida, and serves customers nationwide.
We work with facility managers, IT and data-center managers, managed service providers (MSPs), and healthcare and industrial buyers. Our job is to keep the equipment you depend on running when utility power fails.
How long has GreenlightUPS been in business?
GreenlightUPS was founded in 1981 as an electrical contractor. In the late 1990s the company became a UPS-only business, and it has grown substantially since then. The core services we offer today are the same work we have done all along, now at a much larger scale. That gives our team decades of hands-on experience with UPS systems. The company's legal entity is GreenlightUPS Holdings LLC.
What does GreenlightUPS sell?
GreenlightUPS sells three things:
- UPS systems, new and refurbished, from small edge and office units up to enterprise and three-phase systems.
- UPS batteries and add-ons, including battery modules, replacement battery cartridges, extended-run cabinets, network management cards, transformers, and rail kits.
- Critical-power service, including installation, preventive maintenance, battery replacement, and repair.
Our catalog is organized by application: Edge UPS, Server UPS, Enterprise UPS, Edge Office UPS, Medical / Industrial UPS, UPS for Panels, and UPS Add-Ons.
Which UPS brands does GreenlightUPS carry?
The GreenlightUPS catalog includes equipment from APC (Schneider Electric), Eaton, Vertiv, Liebert, Tripp Lite, Powerware, MGE, Toshiba, Delta, Dell, HP, HPE, IBM, GE, AEC, Powervar, SolaHD, and N1C. See the full list on our Brands page.
GreenlightUPS is an authorized partner of AEC. We install, maintain, and repair all UPS brands, including units bought elsewhere.
Brand names are trademarks of their respective owners. Apart from AEC, listing a brand does not imply that GreenlightUPS is an authorized dealer or that the manufacturer endorses us.
What is the difference between new and refurbished at GreenlightUPS?
Every product we list carries a condition label. We sell two conditions, New and Refurbished. We never sell used equipment.
| Condition | What it means |
|---|---|
| New | Never put into service. Includes NOB (new, open box) and unused surplus. |
| Refurbished | Previously in service and fully refurbished end to end: inspection, testing, cleaning, parts replacement, load testing, and more. Sold with a 1-year warranty. |
Every unit we ship, New or Refurbished, gets brand-new batteries, and everything is checked before it ships. All inventory, refurbishing, and testing is done in-house at our Deerfield Beach facility.
Refurbished UPS systems let buyers get enterprise-grade hardware for less: customers can save up to 70–80% off MSRP. New equipment is the right choice when a project requires new hardware or the latest model. Read our refurbished vs new UPS guide for help choosing.
What warranty comes with a GreenlightUPS UPS?
- New and Refurbished units carry a 1-year GreenlightUPS warranty.
- AEC units carry the manufacturer's warranty instead: 3 years on VRLA units and 5 years on lithium units.
- Batteries inside a unit you buy are covered by that unit's warranty.
- Batteries GreenlightUPS supplies and installs on-site: the batteries and the installation carry a 1-year warranty.
- Batteries and battery trays bought on their own, without our installation, have no formal warranty, because we can't control the environment they are installed in. If a problem comes up within a reasonable time after delivery, contact us and we will work with you.
- Extended warranty options are available as an add-on.
What critical-power services does GreenlightUPS offer?
GreenlightUPS provides nationwide service for UPS systems, done by our own technicians. Our service offering covers:
- UPS installation and startup
- Preventive maintenance
- UPS battery replacement
- Emergency UPS repair
We install, maintain, and repair all UPS brands, including units bought elsewhere. We do a lot of three-phase service and installation, with no size limit. Same-day and next-day service are available, and customers with a service contract get 24/7 emergency response. Tiered service contracts with annual or semi-annual maintenance visits are available. See the Critical Power Services hub for details.
Where is GreenlightUPS located?
GreenlightUPS is headquartered in Deerfield Beach, Florida, where we stock, refurbish, and test everything in-house. We ship UPS systems and batteries nationwide across the United States, and also to Canada, South America, and the Caribbean. Our headquarters is not open to walk-ins or order pickups: all orders ship, and service is scheduled by appointment. See our Deerfield Beach headquarters page.
Address: 800 NE 42nd Street, Deerfield Beach, FL 33064.
What is the GreenlightUPS return policy?
According to our published Terms:
- Most new, unopened items may be returned within 30 days of delivery for a refund.
- Returns of opened or refurbished items may be accepted at our discretion and may receive a partial refund.
- A 20% restocking fee applies to accepted returns, unless the return is due to our error (incorrect, defective, or damaged in shipment attributable to us).
- Customers pay return shipping unless the return is due to our error, in which case we provide a prepaid label or reimburse reasonable return shipping.
- Contact us with your order number and product details before shipping anything back. Do not ship a return without our instructions.
- Expect your refund within four weeks of handing your package to the return shipper.
How do I contact GreenlightUPS?
- Phone: 954-366-3070
- Email: sales@greenlightups.com
- Hours: Monday–Friday, 8:00 AM–5:30 PM Eastern; closed weekends
- Online: use the form on our Contact page
- Website: https://greenlightups.com
Customers with a GreenlightUPS service contract have 24/7 emergency response.
FAQ
When was GreenlightUPS founded?
GreenlightUPS was founded in 1981 as an electrical contractor and has focused only on UPS systems since the late 1990s.
Does GreenlightUPS only sell refurbished UPS systems?
No. GreenlightUPS sells new UPS systems (including NOB and unused surplus), fully refurbished UPS systems with a 1-year warranty, UPS batteries, and critical-power service. GreenlightUPS never sells used equipment.
Where is GreenlightUPS based?
GreenlightUPS is headquartered in Deerfield Beach, Florida, and serves customers nationwide.
What brands does GreenlightUPS sell?
The catalog includes APC, Eaton, Vertiv, Liebert, Tripp Lite, Powerware, MGE, Toshiba, and other brands listed on the GreenlightUPS Brands page.
How can I reach GreenlightUPS?
Call 954-366-3070 (Monday–Friday, 8:00 AM–5:30 PM Eastern), email sales@greenlightups.com, or use the contact form at greenlightups.com/contact.