APC Symmetra & Smart-UPS VT Service: PX, LX and VT

GreenlightUPS installs, maintains and repairs APC's modular UPS families: the three-phase Symmetra PX, the single-phase Symmetra LX, and the three-phase Smart-UPS VT, including units bought elsewhere. These are some of the families we sell most, so we keep their battery and power modules in stock. Our own technicians do the work, nationwide. GreenlightUPS was founded in 1981 and is headquartered in Deerfield Beach, Florida.

What we do on Symmetra PX, Symmetra LX and Smart-UPS VT

  • Installation and startup: installs take from 1 hour to a full day, with no size limit on the three-phase systems we install
  • Preventive maintenance visits and tiered service contracts (visits once or twice a year)
  • Battery replacement: SYBTU1-PLP / SYBT4 on Symmetra PX 20/40/80 and Smart-UPS VT, SYBTU2-PLP on larger Symmetra PX frames (e.g. SY100K100F), and SYBT5 on Symmetra LX, with free recycling of your old batteries. See our Symmetra PX battery replacement guide.
  • Power module swaps: SYPM10KF and SYPM10KF2 (Gen2) on Symmetra PX, SYPM4KP on Symmetra LX, SUVTPM power modules on Smart-UPS VT
  • Emergency repair: same-day and next-day service; 24/7 emergency response for contract customers; ship-in repair available

More on three-phase work: Three-Phase UPS Service. All services: UPS Services.

Parts we stock

Loose batteries, battery modules and trays are sold without a formal warranty.

Where we work

Nationwide on-site service from our headquarters in Deerfield Beach, Florida, plus ship-in repair. No walk-ins. Call 954-366-3070.

FAQ

Do you service Symmetra and Smart-UPS VT systems you didn't sell?

Yes. We service all brands, including units bought elsewhere.

Can you replace Symmetra PX battery units?

Yes. We replace SYBTU1-PLP and SYBTU2-PLP units in matched pairs, following APC's rule that units in columns A and B, and in C and D, must match.

Which battery modules do you stock for Symmetra PX and Smart-UPS VT?

SYBTU1-PLP for Symmetra PX 20/40/80 and Smart-UPS VT, and SYBTU2-PLP (PX2 9Ah) for larger Symmetra PX frames such as the SY100K100F. Our trays are refurbished with brand-new batteries and tested before they ship.

Which power modules do you stock?

SYPM10KF and SYPM10KF2 (Gen2) for Symmetra PX, SYPM4KP for Symmetra LX, SYPM25KD for Symmetra PX 250/500, and SUVTPM power modules for Smart-UPS VT.

Do you service Symmetra LX?

Yes: battery (SYBT5) and power module (SYPM4KP) replacement, maintenance and repair.

How fast can you respond?

Same-day and next-day service are available. Contract customers get 24/7 emergency response.

Do loose battery modules carry a warranty?

No. Loose batteries, battery modules and trays are sold without a formal warranty. Complete UPS systems carry a 1-year GreenlightUPS warranty.

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