UPS preventive maintenance is scheduled inspection and testing that finds problems before a power outage does. GreenlightUPS technicians provide preventive maintenance nationwide for single-phase and three-phase UPS systems at facilities that cannot go down.
What is included in a UPS preventive maintenance visit?
Every GreenlightUPS preventive maintenance visit follows a full standard checklist and covers the system end to end, including:
- Visual inspection of the UPS, battery cabinets, cabling, and connections for heat damage, corrosion, swelling, or leaks
- Environmental check of room temperature and ventilation at the UPS and batteries
- Event and alarm log review to find transfers, faults, and overloads since the last visit
- Electrical readings of input and output voltage, current, frequency, and load percentage
- Battery testing matched to your system and your needs
- Cleaning of air filters and vents, and checks of fan operation
- Firmware and configuration review, including network management card settings and alarm notifications
- Written report with findings and recommended action, available on request, usually as a PDF
Every step, including any time the UPS spends on bypass, is done by the book and planned around your site's limitations and circumstances.
Need more than the standard checklist? We add battery testing and other services to fit your site's requirements. Tell us what you need and we'll include it in your quote.
How often should a UPS be maintained?
Many facilities schedule UPS preventive maintenance once or twice a year. Critical sites such as data centers and hospitals often choose quarterly or semi-annual visits, with batteries checked more often. The right interval depends on UPS size, battery type, room temperature, and how critical the load is.
GreenlightUPS service contracts include annual or semi-annual preventive maintenance visits.
Why is preventive maintenance important for UPS batteries?
Valve-regulated lead-acid (VRLA) batteries are the most common UPS battery type, and they lose capacity gradually. A battery can look normal and still fail to deliver runtime under load. Regular testing finds weak batteries before an outage exposes them. See our UPS battery replacement guide for details.
Does GreenlightUPS offer maintenance contracts?
Yes. GreenlightUPS offers tiered service contracts with preventive maintenance visits once or twice a year. Depending on the tier, a contract can include:
- Full preventive maintenance service
- Battery change-outs
- Parts and labor
- Priority response
Every contract is quoted for your site. Call 954-366-3070 to discuss the right tier.
Which systems are covered?
All UPS brands, including APC (Schneider Electric), Eaton, Vertiv, Liebert, Tripp Lite, and the other brands listed on our Brands page, and including units bought elsewhere. Our technicians do a lot of three-phase work, with no size limit.
Where is preventive maintenance available?
Nationwide. GreenlightUPS is headquartered in Deerfield Beach, Florida, and preventive maintenance is performed by our own technicians, not third-party partners.
FAQ
What is UPS preventive maintenance?
UPS preventive maintenance is a scheduled visit to inspect, clean, and test a UPS and its batteries so problems are found before a power outage.
How often should a UPS have preventive maintenance?
Most facilities schedule UPS maintenance at least once a year; critical sites often choose semi-annual or quarterly visits.
Does preventive maintenance include battery testing?
Yes. Battery inspection and testing are part of every GreenlightUPS preventive maintenance visit, and additional battery testing can be added to fit your needs.
Does GreenlightUPS offer UPS maintenance contracts?
Yes. Tiered contracts include annual or semi-annual visits and, depending on the tier, battery change-outs, parts, labor, and priority response.
Will preventive maintenance interrupt my power?
Most inspection and testing is done while the UPS carries load. Some work may require placing the UPS in bypass. GreenlightUPS handles bypass windows and every other step by the book, and schedules the work around your site's limitations and circumstances.
Does GreenlightUPS maintain UPS systems it didn't sell?
Yes. GreenlightUPS maintains all UPS brands, including units bought elsewhere.