GreenlightUPS provides installation, preventive maintenance, battery replacement, and repair for uninterruptible power supply (UPS) systems. We support facilities that cannot go down: data centers, server rooms, network closets, healthcare sites, and industrial operations.
Our service team is based at our headquarters in Deerfield Beach, Florida, and serves customers nationwide. Every job is done by GreenlightUPS's own technicians, not third-party partners. Same-day and next-day service are available, and customers with a service contract get 24/7 emergency response.
What UPS services does GreenlightUPS offer?
GreenlightUPS offers four core critical-power services:
| Service | What it covers | Learn more |
|---|---|---|
| Installation and startup | Site review, delivery coordination, placement, connection, startup, and load testing of new or refurbished UPS systems, including units bought elsewhere | UPS Installation |
| Preventive maintenance | Scheduled end-to-end inspection, cleaning, battery testing, and firmware review, available under tiered service contracts | Preventive Maintenance |
| Battery replacement | Battery testing, on-site or ship-in replacement of cartridges, modules, and strings, and free take-back and recycling of old batteries | Battery Replacement |
| Emergency repair | Troubleshooting and repair when a UPS alarms, fails, or drops load: on-site repair, module swaps, unit replacement, or ship-in repair, with 24/7 response for contract customers | Emergency Repair |
Which UPS systems can GreenlightUPS service?
GreenlightUPS sells single-phase and three-phase UPS systems, from rack and tower units to modular and enterprise systems, and supports them with field service. Our catalog includes APC (Schneider Electric), Eaton, Vertiv, Liebert, Tripp Lite, Powerware, MGE, Toshiba, and other brands listed on our Brands page.
Our technicians install, maintain, and repair all UPS brands, including units bought elsewhere. We do a lot of three-phase service and installation, with no size limit. GreenlightUPS is also an authorized partner of AEC.
Why does a UPS need professional service?
A UPS is only useful if it works at the moment utility power fails. The most common cause of UPS failure is a battery that has aged or degraded without anyone noticing. Fans, capacitors, and connections also wear over time.
Scheduled service finds these problems while the UPS is still carrying load normally, so they can be fixed on your schedule instead of during an outage.
How does GreenlightUPS service work?
- Contact us. Call 954-366-3070 or use our contact form. Tell us the make, model, serial number, location, and the issue or service you need.
- Scope and quote. We confirm the work, parts, and schedule, and we quote every job. Whether a trip or assessment fee applies depends on the job. Many issues can be diagnosed and handled remotely by phone or video call, with no site visit needed.
- Service visit. A technician performs the work by the book, coordinating any bypass or downtime window around your site's limitations.
- Report. A written service report of what was found and done is available on request, usually as a PDF.
Does GreenlightUPS offer service contracts?
Yes. GreenlightUPS offers tiered service contracts with preventive maintenance visits once or twice a year. Depending on the tier, a contract can include full preventive maintenance service, battery change-outs, parts, labor, and priority response. Contract customers also get 24/7 emergency response. Call 954-366-3070 to find the tier that fits your site.
Who uses GreenlightUPS critical-power services?
- Facility managers responsible for building power and electrical panels
- IT and data-center managers protecting server racks and network infrastructure
- Managed service providers (MSPs) supporting UPS fleets across client sites
- Healthcare buyers protecting clinical and imaging equipment
- Industrial buyers protecting controls, PLCs, and production lines
FAQ
Does GreenlightUPS provide UPS service nationwide?
Yes. GreenlightUPS is headquartered in Deerfield Beach, Florida, and its own technicians provide UPS service nationwide, with same-day and next-day service. Customers with a service contract get 24/7 emergency response.
What UPS services does GreenlightUPS offer?
GreenlightUPS offers UPS installation and startup, preventive maintenance, battery replacement, and emergency repair.
Can GreenlightUPS service three-phase UPS systems?
Yes. GreenlightUPS does a lot of three-phase service and installation, with no size limit.
Can GreenlightUPS service a UPS I bought somewhere else?
Yes. GreenlightUPS installs, maintains, and repairs all UPS brands, including units bought from other suppliers.
Does GreenlightUPS offer UPS service contracts?
Yes. GreenlightUPS offers tiered service contracts with annual or semi-annual preventive maintenance visits. Depending on the tier, contracts can include battery change-outs, parts, labor, and priority response.
Can UPS problems be handled remotely?
Often, yes. Many UPS issues can be diagnosed and handled by phone or video call. Every job is quoted, and whether a trip or assessment fee applies depends on the job.
How do I request UPS service?
Call 954-366-3070 or submit the form at greenlightups.com/contact with the UPS make, model, serial number, and location.